Last updated: 2 August 2026 · Effective: 2 August 2026
These Terms are the agreement between you and TechRange for your use of LovePort. Please read them carefully. By using LovePort, you agree to them.
LovePort is not a crisis, medical, or counseling service
LovePort is a tool to help two people stay connected. It is not a medical, mental-health, psychological, or professional counseling service, and it is not a substitute for professional advice, diagnosis, treatment, or therapy.
LovePort is not for emergencies. If you or someone else may be in danger, or you are experiencing a crisis, contact your local emergency services or a qualified professional or helpline immediately.
1. Acceptance of these Terms
LovePort (the “Service”) is provided by TechRange Solutions Private Limited, a company incorporated in India (“TechRange”, “we”, “us”). By downloading, accessing, or using LovePort, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility & age
You must be at least 18 years old and able to form a binding contract to use LovePort. By using the Service, you represent and warrant that you meet this requirement. The Service is not intended for anyone under 18, and we do not knowingly permit their use of it.
3. The Service
LovePort is a private app that helps two people in a relationship stay emotionally connected through brief check-ins, gentle signals, and shared keepsakes. We may add, change, or remove features, and we may set limits or offer parts of the Service on a paid basis. We may also modify or discontinue the Service, in whole or in part, at any time.
4. Not professional advice
LovePort does not provide medical, mental-health, psychological, legal, or relationship-counseling advice, and nothing in the Service is intended to be relied upon for those purposes. This includes the on-device coach and the optional AI-powered “deeper coaching”: both offer general, supportive suggestions only, may be imperfect or wrong, and are not diagnosis, treatment, therapy, or professional advice. Any content, prompts, or suggestions in the app are for general informational and supportive purposes only. Always seek the advice of a qualified professional for questions about your health, safety, or relationship, and never disregard or delay seeking it because of something in LovePort. The Service is not designed to detect, prevent, or respond to emergencies, abuse, self-harm, or crisis situations. You are solely responsible for your decisions and actions.
5. Your account
You sign in using Sign in with Apple. You are responsible for the activity that happens through your account and for keeping your device and Apple account secure. Please notify us promptly if you believe your account has been compromised. You may not share your account or let anyone else use it.
6. You and your partner
LovePort is built for two people who choose to connect. When you invite a partner and share content with them, you understand that:
Information you contribute to your shared voyage will be visible to the partner you invite;
You are responsible for who you invite and for your own conduct within the Service;
We are not responsible for your partner’s conduct, or for what a partner does with content you choose to share, including if they save, screenshot, or repeat it; and
Either partner may leave a voyage at any time.
Only share what you are comfortable sharing with the person you invite.
7. Subscriptions & payments
LovePort is free to download, and core features are free to use. Optional paid features (“Harbor” membership) are sold as auto-renewing subscriptions or other in-app purchases processed by Apple through the App Store.
Billing. Payment is charged to your Apple account at confirmation of purchase.
Auto-renewal. A subscription automatically renews for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your Apple account is charged for renewal within 24 hours before the period ends.
Managing & cancelling. You can manage or cancel your subscription in your Apple account settings. Turning off auto-renewal stops future charges but does not refund the current period.
Prices. Current prices and terms are shown in the app at purchase. We may change prices prospectively; changes do not affect a period you have already paid for.
Refunds. Purchases are handled by Apple and are subject to Apple’s policies. We generally cannot grant refunds directly; please contact Apple for billing and refund requests, except where a refund is required by applicable law.
8. Your content
You keep all rights you have in the content you create in LovePort (“Your Content”). You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, back up, and display Your Content solely to operate and provide the Service to you and your partner. For end-to-end encrypted content, this license is necessarily limited to transmitting and storing it in encrypted form we cannot read.
You represent that you have the rights necessary to share Your Content and that it does not violate these Terms or any law or third-party right. You are responsible for Your Content, and you are responsible for keeping your own copies of anything important to you.
Optional deeper coaching. If you turn on the premium “deeper coaching” feature, you authorize us to decrypt a bounded window of your Safe Harbor messages on your device and send it, together with non-identifying relationship signals, to our AI provider (Microsoft Azure OpenAI) to generate coaching for your couple. This is off by default and is per person: we send your messages only if you yourself opt in, and your partner’s only if they opt in. It is not used to train AI models, and you can turn it off at any time in the app. Only enable it for content you are comfortable processing this way.
9. Acceptable use
You agree not to, and not to help anyone else:
Use the Service for any unlawful, harmful, harassing, abusive, threatening, or fraudulent purpose;
Upload another person’s private information without their consent, or content you do not have the right to share;
Upload content that is illegal, or that sexually exploits or endangers a minor (we have zero tolerance for child sexual abuse material and will report it to authorities);
Impersonate anyone, or misrepresent your identity or affiliation;
Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or its systems;
Reverse engineer, decompile, or attempt to extract source code, except where the law expressly permits;
Use bots, scrapers, or automated means to access the Service; or
Use the Service to violate the rights of, or to stalk, monitor, or harm, another person.
We may investigate and take appropriate action, including suspending or terminating access, for any violation.
10. Intellectual property
The Service, including the LovePort app, name, logo, design, text, graphics, and software, is owned by TechRange or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the Service for your personal, non-commercial use. All rights not expressly granted are reserved.
11. Privacy
Our Privacy Policy explains how we handle your information and is incorporated into these Terms by reference. Please review it.
12. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF DATA LOSS, OR THAT IT WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT.
Because some content is end-to-end encrypted with keys we do not hold, we cannot recover it if those keys are lost. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECHRANGE AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) USD 100.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including your mandatory consumer-protection rights. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
14. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless TechRange and its officers, employees, and suppliers from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of another person.
15. Termination
You may stop using the Service at any time and delete your account from within the app. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or others. Provisions that by their nature should survive termination (including sections 8, 10, and 12–18) will survive.
16. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and provide notice where appropriate. Your continued use of the Service after the changes take effect means you accept the revised Terms.
17. Governing law & disputes
These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to any mandatory rights you have under the consumer-protection laws of your country of residence, you and TechRange agree that the courts located in India will have jurisdiction over any dispute arising out of or relating to these Terms or the Service. Before starting formal proceedings, please contact us so we can try to resolve the matter informally.
18. Apple App Store terms
These Terms are between you and TechRange only, not with Apple, and Apple is not responsible for the Service or its content. The following apply to your use of the app obtained through the App Store:
Your license to use the app is a non-transferable license to use it on any Apple-branded device you own or control, as permitted by the App Store Terms.
Apple has no obligation to provide maintenance or support for the app.
Apple is not responsible for any product warranties. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability, legal or regulatory, or consumer-protection claims.
Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the app infringes intellectual-property rights.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting”, and that you are not on any U.S. Government prohibited-parties list.
You must comply with applicable third-party terms when using the app.
Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
19. General
These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. We may provide notices to you in the app or by email.